Refund & Returns
Return & Refund Policy
Your satisfaction means the world to us. Since each product is carefully made just for you, we handle returns a bit differently, but always with your happiness in mind.
🛠 Damaged or Defective Items
If your item arrives damaged or with a printing issue, please contact us within 30 days of delivery. Include:
- Your order number
- Clear photos showing the issue
We’ll review your request promptly. If eligible, we’ll offer you a free replacement or a full refund by your choice.
📏 Sizing Issues
Since each item is made to order, we do not accept returns or offer refunds for sizing issues.
💡 Tip: Please refer to our detailed Size Guide before placing your order to ensure the perfect fit.
📦 Shipping Costs & Returns
- We do not accept returns unless the item is damaged or defective.
- If a return is approved, you may be responsible for return shipping depending on the situation.
- We’ll guide you step-by-step if a return is necessary.
🚫 Non-Returnable Items
We are unable to accept returns or issue refunds for:
- Wrong size ordered
- Change of mind
- Order mistakes made by the customer
💌 A Personal Note from Us
As a small and growing brand, your support means everything. We truly appreciate your understanding and patience while we grow and improve.
Thank you for shopping at Amphyxia and for being part of our journey. ❤️
